We look at what will deliver value in the long-term, rather than focusing on short-term gains.
We take ownership and find innovative resolutions to problems
A unique ability to perform on a strategic and technical level and across a broad range of technologies which allows us to see the bigger picture.
It’s not about the technology, it’s about delivering results and our understanding of what really matters most to you.
Forming a sense of community and a positive local impact is central to the way we do things.
The support from Novus is brilliant, I would consider their support team as an extension of our team. With pressure on service availability it’s great to know that our support requests are dealt with in a professional, efficient and timely manner
I'm really happy with the Novus RDSH implementation, their hard work and their detailed project handover. The changes to our infrastructure are already having a significant and sizable impact on improving our operation
Our Novus support has been really helpful and very quick to respond to everything. They’ve never told us they are too busy and have been a massive improvement on what we had before. Really lovely support
Novus transformed our ICT service delivery model, improving productivity across the board. A wellbeing survey of staff reported ICT had a positive impact on their wellbeing. Prior to the service improvements it had a neutral impact.
Novus have brought a fresh approach to delivering IT projects and support with diligent planning and a proactive approach. They’re very open minded, upfront and highly experienced technically making them a pleasure to work with
Professional, knowledgeable, friendly and very quick to respond, especially when disaster strikes. They are always willing to listen and offer valuable advice.