• Citrix Presentation Server  more information
• Citrix Project Tarpon  more information
• Microsoft Active Directory more information
• Microsoft R I S  more information
• Wyse Streaming Manager  more information

• Citrix Access Gateway   more information
• Citrix Access Suite  more information
• Exchange Push  more information
• Microsoft Exchange more information

• Account Management   more information
• Proof-of-Concept  more information
• Implementation  more information
• Support more information
• Training more information

Implementing a solution from Novus is the only the start of our relationship with you. We recognise that every customer’s needs are different and understanding this critical requirement is at the heart of our account management philosophy.

We provide a single point of contact for all our customers to enable them to seek advice on all matters, including:

• Strategic directions
• Getting the best return on their existing investment
• Technical futures

By providing this single point of reference we keep our customers informed of advancements and issues of which they need to be made aware.

Building a long term relationship

The designated account manager will also ensure that all work undertaken is of the highest standard. During the implementation of your solution, your account manager will work closely alongside our technical team, to ensure that your project runs smoothly and meets your specific business requirements.

In addition your account manager will assist you by providing information you may require in order to build a business case for future investment. They will also arrange visits to relevant reference sites and provide detailed proposal or tender responses.